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I can't see part of the screen on my iPhone?

  • Updated

If you have a smaller iPhone, your screen size might be affecting the viewing area. 

In Safari (iPhone/ iOS only), you might have tabs enabled. Tabs pushes the viewing area down on your screen, and may hide some important activity action buttons.

There are 2 ways to solve this problem:

  1. Drag the page up
  2. Turn off the Landscape Tab Bar

Option 1 - Drag the page up

If you're in an activity, and can't tap continue, scroll up by tapping and dragging the page up.

Any available buttons will now be visible.

tiq-software-after-scroll-up.png

Option 2 - Turn off the Landscape Tab Bar

We recommend turning off the Landscape Tab Bar if you're experiencing issues.

  1. Go to Settings
  2. Scroll down to Safari
  3. Disable Landscape Tab Bar

tiq-software-landscape-tab-bar.png

 

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