FAQ's

Best practices and tips to get the most out of TIQ.

Common Questions

  • What browser works best with TIQ?

    TIQ Software works with most major modern browsers including: Google Chrome Microsoft Edge Firefox Safari (Mac) Bec...

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  • How do I turn on cookies?

    You and your audience will need to allow third-party cookies so that TIQ Software can run as expected. TIQ Software u...

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  • How do I clear my browser cache?

    Sometimes you or your audience might need to clear your browser cache if you've published a new version of your proje...

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  • How do I use the developer console?

    When testing your TIQ project, an issue may arise related to your firewall, internal network, or an unknown technical...

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  • What do you use for ticketing and support?

    TIQ Software includes a Help section that is powered by Zendesk for all end user support requests. It is a system for...

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Audience Questions

  • How do I access my course?

    Follow the steps below to learn how to access your course. Getting Started 1. Go to your project URL. It will look so...

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  • How do I change my password?

    The steps below will show you how to change your password. Getting Started 1. Go to your project URL. It will look so...

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  • Where can I find my completion certificate?

    Some TIQ courses generate a completion certificate once you've finished a course. Certificates can always be found on...

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  • First time here?

    First time here?

    Head over to TIQ Software and choose a template to get started - it's free!

  • Welp?! I need help

    Welp?! I need help

    Fill out our form and a TIQ Specialist will be in touch to help you with your project.