Payments & Billing

  • Accepted payment methods for TIQ Billing

    All TIQ subscription plans and add-on payments are made using Stripe. We only accept subscription and add-on payments...

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  • I see an unexpected charge from TIQ Software

    TIQ Software subscription plans renew automatically unless they’re canceled.  If you see an unexpected charge from us...

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  • Why was my card declined at checkout?

    If you're trying to pay for a TIQ subscription plan or add-on, and your payment was declined, it could be because the...

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  • Why did my payment fail?

    If you received an email or notification about your payment or credit card failing for a subscription renewal or add-...

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  • Can I downgrade my account to free?

    If you need to take a break, you can downgrade your TIQ project to Free. Don't worry, all of your work will be there ...

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  • First time here?

    First time here?

    Head over to TIQ Software and choose a template to get started - it's free!

  • Welp?! I need help

    Welp?! I need help

    Fill out our form and a TIQ Specialist will be in touch to help you with your project.